Question 1

How long do we have to sign up for?

Accepted Answer

To start, we recommend booking a single lesson as a trial. After that, there is no long-term commitment; you simply book and pay on a monthly basis.

Question 2

How much do sessions cost?

Accepted Answer

Our small group tuition sessions start from £25, while one-to-one sessions begin at £30.

Question 3

Can I try a session before committing?

Accepted Answer

Yes! We suggest beginning with a single lesson as a trial. This allows us to ensure we have paired your child with the most suitable tutor.

Question 4

How do online lessons work?

Accepted Answer

Lessons are delivered via secure video conferencing tools such as Zoom or Google Meet. Students can see their tutor, share screens, and work interactively in real time.

Question 5

What subjects do you offer?

Accepted Answer

We offer tuition in a wide range of subjects including English, Maths, and Science, from Key Stage 1 up to GCSE and A-Level. Please contact us for specific subject availability.

Question 6

Are the sessions one-to-one or in groups?

Accepted Answer

We offer both one-to-one and small group sessions. You can choose the option that best suits your child’s needs and learning style.

Question 7

Can we book both group sessions and 1:1 lessons?

Accepted Answer

Yes, students can book individual 1:1 lessons in addition to the booster groups if they need more personalised support on specific topics.

Question 8

Who are the tutors?

Accepted Answer

Our tutors are experienced professionals with expertise in their subject areas. They are carefully vetted and hand-picked by Portia to ensure high-quality tuition.

Question 9

What technology do we need for online lessons?

Accepted Answer

You will need a stable internet connection and a computer or tablet. That's it!

Question 10

Do you provide learning materials?

Accepted Answer

Yes, we provide all necessary materials and resources. After each lesson, students may also receive homework or revision tasks for extra practice.

Question 11

How long are the lessons?

Accepted Answer

Lesson lengths vary based on the subject and level of study. Typically, sessions range from 30 minutes to an hour

Question 12

What if I need to cancel or reschedule?

Accepted Answer

We request as much notice as possible when cancelling a lesson.

1:1 Lessons
You may cancel one 1:1 lesson per term (three times a year) without being charged, provided you give at least 48 hours' notice. Lessons cancelled with less than 48 hours' notice will be charged in full.

Group Lessons
If you miss a group lesson, the tutor will record it for you to catch up at your convenience.

Question 13

How do I pay for lessons?

Accepted Answer

Payments can be made online via our secure payment system. Payments are made monthly by the 1st day of each month.

Frequently Asked Questions